No Response After Escalation – King Price Ignoring Client for Over a Week

I am now following up on my previous complaint posted on 18 March 2026, which raised serious concerns regarding:

Unexplained premium increases across all my vehicles Lack of transparency when adding additional vehicles An unknown claim (08/10/2025 – R8,100.00) listed on my policy with no explanation

Despite multiple responses from King Price stating that their “Client Care team will be in contact,” I have now waited over a week with absolutely no phone call, no email, and no resolution.

This is extremely concerning and unacceptable for the following reasons:

Financial Impact – My premiums have increased significantly without proper explanation Data Accuracy Concerns – There is still an unexplained claim on my policy Lack of Service – I have followed all the correct channels, yet I am being completely ignored

What is most frustrating is that King Price continues to respond publicly on HelloPeter, creating the impression that the matter is being handled, while in reality no actual contact or assistance has been provided.

At this point, this is no longer just about the premiums — it is about poor service, lack of accountability, and complete disregard for a client.

I now formally demand:

Immediate contact from a senior representative A full written breakdown of my premium increases Urgent investigation and clarification of the unknown claim An explanation for the complete lack of follow-up

If this matter is not resolved immediately, I will proceed with formal escalation to the relevant regulatory bodies.

King Price – this level of service is unacceptable.