No Response

I am still awaiting a call back from a Team Leader from the King Cab Services. I had an absolutely harrowing experience with one of the service providers that King Cab utilises and wanted to lodge a complaint against the driver/provider allocated to assist me. The incident occurred on 15/12/2015, and I contacted King Cab on 17/12/2015. After explaining what had occurred, the call centre agent explained that her Team leader would be in touch with me. I did not receive a phone call or response from anyone at King Cab. I then contacted the call centre again and explained everything once again and once again I was told the Team Leader would be in contact with me. <br> <br> Today it is almost a month later and I am still awaiting some sort of response from King Cab. I view the incident that occurred in a very serious light, but no one at King Cab seems to value their customers opinions. I am now at the point of cancelling the service as this was the first time I made use of the King Cab service and I am left feeling absolutely disgusted!!!!<br>