LF
Lorren F

1 reviews | Active since Apr 2013

06 Apr 2018, 17:11

No response

My Car was ****** last month. Jacques van Vuuren who was the investigater helped as much as he could with the case but once they paid "short paid" no response. Over 3 weeks ago he called to let us know how much they will be paying and that someone will contact either me or my husband for details to send us a "letter of loss" after sms'ing Jacques and trying to contact him with no answer or reply we are still waiting for the phone call / email with our letter of loss! How am i suppose to apply for another car when i am still paying for a car that has been ******?

0
Replies (1)
King Price Insurance
King Price Insurance's reply12 Apr 2018, 17:05
Official

Hi Lorren

Our sincerest apologies for the negative experience, Tebogo from our claims department was in contact with you to discuss the status of your claim and the way forward. Should you require any further assistance please do not hesitate to contact.

Royal regards

The kings court