1 reviews | Active since Aug 2009
No response
I have recently taken out a policy with King Price on a new vehicle, after confirming the policy, I have had various struggles to communicate with King Price and the call centre just makes empty promises. I requested a quote for short fall insurance, and somehow I cannot get hold of anyone able to give me the actual quoted premiums. After phoning the call centre, I just get the response that someone will phone me back. Its now a week later and still no luck.<br> <br> King Price also requires a BEAME device to be installed in the car for tracking purposes. I took two weeks just to get hold of BEAME. The consultant I worked with completely messed up my details and the address for the installation. I have tried to contact to rectify the information but the call centre is a joke.<br> <br> I have done everything from my side to try and get the device installed but know one at King Price is willing to tell me whether my policy is valid while I struggle to get the tracking device installed.<br> <br> It seems like the second you sign your policy with King Price they couldnt care less about after sale service!
Thank you for bringing this to our attention, our sincerest apologies for the negative experience. As per our records you have been in contact with our client care department regarding the shortfall cover quote as well as they have arranged that the tracking company urgently contact you for installation.
Thank you for your patience and understanding in this regard.
Royal regards
The kings court
Thank you for bringing this to our attention, our sincerest apologies for the negative experience. As per our records you have been in contact with our client care department regarding the shortfall cover quote as well as they have arranged that the tracking company urgently contact you for installation.
Thank you for your patience and understanding in this regard.
Royal regards
The kings court
