BK
Bongani K

1 reviews | Active since Nov 2016

17 Oct 2019, 08:07

NO RESPOND FROM KINGSPRICE

I was instructed to take my car to autoboys for inspection regarding the complaint i lodged with kingsprice. Autoboys inpected the car and the found that the previous guys that replace the glass the never put in the gel before attaching the rain sensor back in position, and that negligence is seen as a results of the rain sensor not working.

This morning i received a call from L&M panel beaters that I should bring my car for INSPECTION, mean while that was done last week and i had to put in leave for that. Kingsprice please respect our time and effort like the way we PAY OUR PREMIUMS EVERY MONTH WITH NO HUSTLE.

How can a panel beating company be experts in rainsensor and wind screens? I told L&M that autoboys had to put GEL on the sensor thinking that i might solve the problem and it never worked. Now the that panel beating company will not know that the rainsensor was installed without the GEL and they will not see the reckless job that was done before.

The feeling i get is that Kingsprice is trying to get recommendation that suits them. AND IT IS COMPLETELY NOT FAIR....

0
Replies (1)
King Price Insurance
King Price Insurance's reply18 Oct 2019, 15:34
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. You have been contacted to discuss your concerns and the way forward, should you require any further information please do not hesitate to contact.