RS
Richard S

1 reviews | Active since May 2013

26 Sept 2023, 13:59

No respect for customers

Stop phoning me! Robo callers that keep phoning when you reject the call are the worst! And the disrespect of making someone wait wuth hold music after you call them while an agent is connected is sickening. No respect for my time or focus, just phone whenever you want. I've been a customer for almost a decade but this will make me leave. If you keep phoning I'm done, for real.

0
Replies (3)
King Price Insurance
King Price Insurance's reply26 Sept 2023, 14:26
Official
We work with several 3rd party marketing affiliates who utilise their own databases for this type of marketing. Please provide us with the number you received the contact on as well as the number it came from so we can investigate further.
RS
Richard S's update26 Sept 2023, 14:31
Reviewer Update
*** from ***. This is King Price's number, not a third party agent. Going to block this number if it occurs again, which will make further business impossible.
King Price Insurance
King Price Insurance's reply26 Sept 2023, 14:56
Official
Our sincerest apologies for the negative experience, if its direct then it would be calls to existing clients regarding value added products. We have sent your message to our sales team to have your number removed from the campaign.