No Reply - Bad Service

I took out insurance with King Price in May 2013 when I bought my Audi - the policy was under my name and ID with me husband paying the premium. Since then a couple of other cars have been added.<br> <br> About 2 weeks ago I phoned to remove all cars from the policy (apart from the Audi) and change the banking details to my own. I was told that the policy was now not in my name but in my husbands name (we are now separated) - how can this happen?<br> <br> I have been waiting since then for a return phone call and replies to mine and my husbands emails with no response. I put a comment on Facebook where I was asked for my phone number - no one has contacted me and all I get now is other insurance companies phoning me trying to sell me insurance (they got my number off the Facebook comment).<br> <br> I do not know if I am even insured now - what awful service