RL
Rudy L
1 reviews | Active since Mar 2018
04 Jun 2020, 13:11
No payment holiday
I made contact on numerous occasions to inform my insurance that since lockdown I am at home on a no work no pay basis. We agreed that the debit order will be stopped and that I need to inform them on my return to work and when I will start paying again. Sad to say it's been 3 debit orders later and at a cost of almost R450 in penalties from my bank cos the order didn't go through. I cancelled my policy with them yesterday based on the fact that they didn't help me.
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King Price Insurance's replyOfficial
04 Jun 2020, 16:14Hi Rudy
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retention's department will be in contact to discuss your concerns.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retention's department will be in contact to discuss your concerns.
King Price Insurance's reply04 Jun 2020, 16:14
Official
Hi Rudy
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retention's department will be in contact to discuss your concerns.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our retention's department will be in contact to discuss your concerns.