1 reviews | Active since Jun 2012
No interest in existing customers
I am with King price having 2 cars insured with them. I recently wanted to update information regarding the main driver. I have sent my 1st message on 24 March 2016 requesting the update , I have sent more than 15 messages requesting that still and eventually I got a reply that they are struggling top call , even after I told them that my line is not roaming and I am not in the country.<br> So I am clueless to how such a thing can still not be resolved till today.<br> The minute I happen to claim I would be reminded why I did not update the information and that is when they will refuse to pay.<br> So I prefer dealing with a company which is fair and I am disgusted with service I received.<br> When I joined I received best customer service and could amend anything online, today I am a client , they do not care and only concentrating on new clients.<br> I am now fed up.
Thank you for your comments and allowing us the opportunity to respond. As all changes are done telephonically we would have attempted to contact you in that manner. As you are out of the country we have emailed you in order to assist.
Should you require any further assistance please do not hesitate to email ***
Royal regards
The kings court
Thank you for your comments and allowing us the opportunity to respond. As all changes are done telephonically we would have attempted to contact you in that manner. As you are out of the country we have emailed you in order to assist.
Should you require any further assistance please do not hesitate to email ***
Royal regards
The kings court