GD
Gawie D
1 reviews | Active since Sept 2011
22 Dec 2015, 08:32
No interaction to launch claim
On 21/12/2015 i phoned in to launch a claim due to lighting damage,I spoke to a person by the name Bradly,at that time he said that department is very busy,witch i believed briefly. In the mean time he rather try and sell me new insurance on my vehicles. When this not succeed, The whole idea why i phoned in the first place is dropped. So i am still waiting for a call,from the claims department. This put a real bad taste with the basics of operations to KING Price. If King Price,do not even come to the basics of customer service,how can i ever consider any new insurance ? And even the rest of my vehicle portfolio?
Helpful (0)
Replies (1)0
Replies (1)
King Price Insurance's replyOfficial
22 Dec 2015, 16:21Hello ZOELOE,
We're just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we're so sorry that we let you down.
Runjay from our claims department has been in contact with you to register the claim and advise on the way forward.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
We're just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we're so sorry that we let you down.
Runjay from our claims department has been in contact with you to register the claim and advise on the way forward.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply22 Dec 2015, 16:21
Official
Hello ZOELOE,
We're just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we're so sorry that we let you down.
Runjay from our claims department has been in contact with you to register the claim and advise on the way forward.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
We're just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we're so sorry that we let you down.
Runjay from our claims department has been in contact with you to register the claim and advise on the way forward.
Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court