XS
XOLILE S
1 reviews | Active since Jan 2011
12 Oct 2015, 15:25
No feedback provided on my claim in two weeks
I submitted a claim on the 30th of September and two days later submitted the required documents. To date I don't even have a claim number, I have called their offices every single day the past week for an update but that didn't help. The consultant handing my claim has never bothered to come back to me after numerous messages left. This is pathetic service, what a let down.
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King Price Insurance's replyOfficial
12 Oct 2015, 17:26Hello XOLILES,
We're just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we're so sorry that we let you down.
Monique from our claims department has been in contact with you to discuss your concerns and the way forward.
Thank you for your patience and understating, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
We're just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we're so sorry that we let you down.
Monique from our claims department has been in contact with you to discuss your concerns and the way forward.
Thank you for your patience and understating, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply12 Oct 2015, 17:26
Official
Hello XOLILES,
We're just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we're so sorry that we let you down.
Monique from our claims department has been in contact with you to discuss your concerns and the way forward.
Thank you for your patience and understating, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
We're just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we're so sorry that we let you down.
Monique from our claims department has been in contact with you to discuss your concerns and the way forward.
Thank you for your patience and understating, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court