FM
Ferdinand M
1 reviews | Active since Apr 2011
13 Jun 2024, 07:22
No feedback or movement on simple claim.
Decided to move from Santam to King Price, they're good at selling insurance, until it's time to claim.
My claim has been in the assessment stage for 2 weeks now. When I phone they tell me they'll call me back with feedback. Day in and day out, the same response.
Keep in mind this isn't even a complex claim, a dent and a sc**** from a parking garage.
Imagine how horrible the claims process wil be when there is a complex claim.
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King Price Insurance's replyOfficial
13 Jun 2024, 08:37Hi Ferdinand,
Thank you for getting in touch with us. We’d like to take the opportunity to apologize for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this further and contact you as soon as possible with an update.
Royal regards,
The king’s court
Thank you for getting in touch with us. We’d like to take the opportunity to apologize for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this further and contact you as soon as possible with an update.
Royal regards,
The king’s court
King Price Insurance's reply13 Jun 2024, 08:37
Official
Hi Ferdinand,
Thank you for getting in touch with us. We’d like to take the opportunity to apologize for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this further and contact you as soon as possible with an update.
Royal regards,
The king’s court
Thank you for getting in touch with us. We’d like to take the opportunity to apologize for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this further and contact you as soon as possible with an update.
Royal regards,
The king’s court