NB
Natacha B
1 reviews | Active since Sept 2015
01 Dec 2015, 14:50
no feedback on claim
I would urge everybody that thinks of taking out insurance with King Price to think twice (no thrice) I have had my insurance for 3 years, hit a pothole 3 weeks ago, phoned King Price to put in a claim, was told that I need to get 3 quotes from repairers which I did, 3 days later i was told that a company called Auto Magic would phone me to do an assessment (I don't understand why I then had to get the 3 quotes), until now and numerous calls later neither auto magic nor King Price is making contact. Thus if they can not even settle a claim for a rim how then will they settle a theft or accident claim. Absolutely pathetic service, but your premium goes off on time every month.
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King Price Insurance's replyOfficial
02 Dec 2015, 15:19Hello nbruintjies,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Shaldon from our claims department has attempted to contact you but to no avail, we will continue to try. We are urgently looking into what the hold up is and will give you a full breakdown shortly.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Shaldon from our claims department has attempted to contact you but to no avail, we will continue to try. We are urgently looking into what the hold up is and will give you a full breakdown shortly.
Royal regards
The kings court
King Price Insurance's reply02 Dec 2015, 15:19
Official
Hello nbruintjies,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Shaldon from our claims department has attempted to contact you but to no avail, we will continue to try. We are urgently looking into what the hold up is and will give you a full breakdown shortly.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Shaldon from our claims department has attempted to contact you but to no avail, we will continue to try. We are urgently looking into what the hold up is and will give you a full breakdown shortly.
Royal regards
The kings court