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My name is Mduduzi Simelane, I have a policy with them for many years and have been paying the policy faithful without fail even during the COVID. On the 20th of April 2021 I was involved in an accident and for the first time in years I have received a bad service from the call center ladies every time when I call about my claim they always the way the talk to me it's not polite, especially yesterday the 4th of May 2021 the lady I spoke too I asked her how far it's my claim and if she can ask the lady who's busy with it to call me and I did not get a call. Last week I even send an email to the assessor he did not return my email. I'm really considering moving my business because it seems as if they don't want it anymore, my claim number is CKP***/4 the was no royal service that I got from them, should I move my policy to another company I will also tell my wife to do the same and my two friends that I had referred to king price, very disappointed!