No Feedback after more than a week!

I was in a small crash 30/06/2015, reported it the same day and took my car for assesment the morning of 02/07/2015. I have had no response from King Price and have followed up on the claim 06/07/2015, 07/07/2015 and 08/07/2015. In all 3 instances it was said that the report had been received but just needed approval. It is disgusting that it is still not approved, 3 days of having the assesment report! I have made plans to have a vehicle for the week of 13-17 July and thus need to take the vehicle in on Friday. More than a week after having the assesment done is not hopeful thinking that I could do this. Not even Outsurance takes their time as King Price have proven to. You might be \saving me each month"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;874092;817902;19;2;0;0;0;0;2;NULL;NULL;NULL;15/07/16 21:45;15/07/16 20:44;Damaged my property and refused to fix it;8,31E+12;;***;Renproperty sold a new unit to me about 3 years back. They managed my unit, to a point that I was not happy with them managing it anymore. Early 2014, I decided to part ways with Renprop, unfortunately the tenant that they had in my unit, was moved without being charged for property damages. I communicated the damages with Renproperty and they agreed to fix them, this did not happened. In Nov/ Dec 2014 Renproperty accused me of water damages to the Unit 2 below mine. I reminded Renproperty that they were to fix my unit and never did. I ended up fixing my unit because Renproperty insisted on me fixing. I did the right thing and fixed my bathroom.<br> After that I received word from Rennprop that I must fix unit 2 ceiling, I decided to seek legal advice, the lawyers agreed that Renproperty was in fact responsible for fixing damages to my unit. Renproperty went silent on me from March 2015, till yesterday requesting once again that I fix the sealing of unit 2, ignoring the letter sent to them requesting that they fix the damages made to my unit, and have refused to respond to me regarding the fixing of my unit. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;870767;823228;12;2;0;0;0;0;2;NULL;NULL;NULL;15/07/08 12:15;15/07/08 10:28;BAD BAD BAD Disrespectful Service;7,40E+12;Dr Zubair Doolarkhan;***;On the 1st of July my wife saw this specialist after she was refered to him by Melomed Hospital. Only saw her for about 6 minutes. He clearly allowed his religeon to interfere with his work as a doctor. He refused to look her in the eyes (rather looked at her breasts all the time) He was suppose to exemine her mouth, but stood a meter away with a lamp on his head. He refered her to another specialist, saying \ this specialist prefer working on cases like yours\"". On his referal note he didnt fill in anything"