MW
Monique W
1 reviews | Active since Oct 2015
12 Oct 2015, 20:53
No feedback
I have put a claim in on the 16th September. It's almost 4 weeks and no one will phone me back or replies on my email. I have phoned 3 times and heard someone will get back to me. But still nothing, just telling me they are busy with the administration of it. Really, how long can it take?????
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King Price Insurance's replyOfficial
13 Oct 2015, 15:28Hello Wallendorf ,
It's really heartbreaking for us to hear that you had a bad service experience from us.
We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Shaldon from our claims department has been in contact regarding your concerns and the way forward. Thank you for your patience and understanding.
Royal regards
The kings court
It's really heartbreaking for us to hear that you had a bad service experience from us.
We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Shaldon from our claims department has been in contact regarding your concerns and the way forward. Thank you for your patience and understanding.
Royal regards
The kings court
King Price Insurance's reply13 Oct 2015, 15:28
Official
Hello Wallendorf ,
It's really heartbreaking for us to hear that you had a bad service experience from us.
We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Shaldon from our claims department has been in contact regarding your concerns and the way forward. Thank you for your patience and understanding.
Royal regards
The kings court
It's really heartbreaking for us to hear that you had a bad service experience from us.
We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Shaldon from our claims department has been in contact regarding your concerns and the way forward. Thank you for your patience and understanding.
Royal regards
The kings court