1 reviews | Active since May 2011
NO FEEDBACK
I recently joined King Price Insurance when I bought my new car. On Friday 29.05.2015 I emailed them to make amendments to the Schedule of Insurance as the one that they sent me had incorrect information on it. Bearing in mind that I had given the consultant the correct information. After that I emailed them again to request feedback still nothing. I was also offered the free installation of a tracker unit for my car with a monthly subscription of R59.00 I see that the monthly subscription has been deducted but still the company has not yet contacted me to have the tracking unit fitted into my car. I am finding this service from King Price really pathetic you are quick to take a clients money but no service is rendered at all.
Thank you for bringing this to our attention. We have reviewed the complaint and you have been contacted by Charlene whom has explained that the R59 was the pro rata deduction for the policy as well as that we have re-sent your details to the tracking devise supplier to urgently assist you with fitment of the devise.
Our sincerest apologies for any confusion or negative experience.
Royal regards
The kings court
Thank you for bringing this to our attention. We have reviewed the complaint and you have been contacted by Charlene whom has explained that the R59 was the pro rata deduction for the policy as well as that we have re-sent your details to the tracking devise supplier to urgently assist you with fitment of the devise.
Our sincerest apologies for any confusion or negative experience.
Royal regards
The kings court