CA
Christiaan A

1 reviews | Active since Feb 2017

15 Feb 2017, 14:34

No Excess Payout

<p>July 2016 a guy reversed into me. There was a witness and the responsible party admitted fault on the police accident report as well as to the insurance. Today 8 months later my excess has still not been payd out to me. I haven't received any further feedback regarding my claim.</p> <p> </p> <p>The person responsible and last spoken to was: Eloise Pieterse - A recovery consultant </p>

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Replies (1)
King Price Insurance
King Price Insurance's reply16 Feb 2017, 17:01
Official

Hi Christiaan

Our sincerest apologies for the negative experience. Please note a recovery is a legal process and therefore can take much time. We note the recovery has been moved from Eloise and handed over to our attorneys for further action, we therefore would not be able to provide you with a timel ine or confirm as to whether we will be successful or not as the outcome is not guaranteed to be positive.

Rest assured we are trying our best to recover and will let you know as soon as we have further feedback.

Royal regards

The kings court