DV
Danny V

1 reviews | Active since Apr 2013

16 Dec 2015, 13:24

NO DELIVERY OF SERVICE

My daughter finished matric last year and just started working at a company in the next town. She got paid R4000.00 a month. We traded in her old car and bought her a newer Mazda BT50 LDV. Because of her age she could not afford the huge amount charged for insurance thus we placed her on my insurance at King Price. The wife and my daughter used the bakkie so on my policy I specified that both will be driving with it but they insisted on who will be the more regular driver. At that stage it was my wife and after a few months the wife started using the bakkie less and my daughter used it more frequently.<br> There was a horrible accident that my daughter did not cause. It was the other driver's fault that came out behind a truck on a solid barrier line.<br> The bakkie was a wreck. We lost our youngest who was also in the bakkie. We stayed next to my oldest daughters bed while in hospital.<br> In these circumstances one expect your insurer to have your back but NOT AT KING PRICE!<br> They came back saying that my daughter was not listed as the regular driver and that they are not going to pay out the bakkie. <br> In my view this is totally wrong! Why did I then insure the bakkie in the first place?

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Replies (1)
King Price Insurance
King Price Insurance's reply18 Dec 2015, 16:30
Official
Hello DannyVeringa,

We are deeply saddened by your loss, you and your family are in our thoughts during this time of bereavement. We note that our claims department has been in contact with you regarding the status of your claim and have explained the outcome in detail.

Should you require any further information please do not hesitate to contact.

Royal regards

The kings court