AC
Arina C

1 reviews | Active since Feb 2012

19 Apr 2021, 20:53

No Customer Service

On 7 April 2021 I've signed up with King Price due to my current insurance that's increasing again. My current insurance is R631 which is the same amount as the insurance quote you provided. According to me I can just stay where I am.. The big reason for moving from one insurance to another is to save money not to pay the same. A lady phoned me last week and said the retention department will phone me ever since, no response? I would like this matter to be solved urgently.

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Replies (1)
King Price Insurance
King Price Insurance's reply20 Apr 2021, 20:19
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.  Our retentions department will be in contact to discuss.