No Customer Care or Service!!!

I registered a claim on 13 May 2024 after I, by accident, left my phone on my car roof and drove off. I filled all the paperwork (ITC, Police Report, proof of device, last usage report,ect) A few days later I was notified that an Investigator was appointed. According to google: examines insurance claims that are suspicious or otherwise in doubt. I provided my full co-operation and invited the Incestigator into my house for more than 2 hours. Providing him YET AGAIN with all the documentation as initially requested. After a week I was informed that he now wants last usage reports from all the cell phone numbers in my house hold. Eventhough they have no relevance to the claim. I was also never informed of the fact that these reports can take up to 30 days. The documentation have been submitted more than a week ago. I have been requesting feedback and my emails are ignored. When i receive an email it has little to no information on and will only provide a mail like "once I have an ETA from the provider I will inform you". The customer service level is beyond pathetic. I am being treated like a ***** and questioned time and time again. I have given King Price access to my house and all my personal information as I have nothing to hide, but the disrespect shown and the lack of customer care and intrest is shocking. Never will I refer any friend or family member to join the King Price Family and get treated like this.