AM
Adelaide M
1 reviews | Active since Dec 2022
18 Mar 2025, 08:18
No communication from Fixico South Africa regarding my car repair
I have submitted a claim on the 3rd of March. They outsourced the claim to Fixico South Africa. It's the 18th March and I am still struggling to get my car fixed. Fixico only communicate when I start the conversation on WhatsApp and then they don't communicate back.
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King Price Insurance's replyOfficial
18 Mar 2025, 08:44Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. An urgent follow up has been sent to our assessing team and the service provider who will be in contact.
King Price Insurance's reply18 Mar 2025, 08:44
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. An urgent follow up has been sent to our assessing team and the service provider who will be in contact.