AM
Ashley M
1 reviews | Active since Sept 2009
03 Sept 2020, 12:57
No Call Back
On Tuesday morning I called in for assistance regarding my policy. I was told that the retentions department would be able to assist. After waiting on the line for a few minutes I was told that somebody will call me back.
This morning I went through the exact same process and till now nobody has bothered to call back.
So far I've had some good service from King Price, but this is rather ridiculous that for 2 days I'm unable to speak to someone from a specific department.
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King Price Insurance's replyOfficial
03 Sept 2020, 16:19We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down. Our retention's department has been in contact to discuss. Should you require any further assistance please do not hesitate to contact.
King Price Insurance's reply03 Sept 2020, 16:19
Official
We’re just so sad to hear about your negative experience. We do our best to give every single client personalised, royal service, and we’re so sorry that we let you down. Our retention's department has been in contact to discuss. Should you require any further assistance please do not hesitate to contact.