EF
Elizabeth F
1 reviews | Active since Aug 2020
03 Nov 2020, 10:58
No answer on emergency assist line
I have been trying 2 hours non stop but no one is answering their emergency assist number. Im broken down on the side of the road with no help arriving from their side. Pathetic. Even tried their live chat site. The lady said she will have someone phone me an hour ago and still waiting. Definitely cancelling this insurance
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King Price Insurance's replyOfficial
09 Nov 2020, 16:32Hi Elizabeth,
It’s really heartbreaking for us to hear that you had a bad service experience from us.
We can’t undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Royal regards,
Royal regards,
The king and his court
King Price Insurance's reply09 Nov 2020, 16:32
Official
Hi Elizabeth,
It’s really heartbreaking for us to hear that you had a bad service experience from us.
We can’t undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Royal regards,
Royal regards,
The king and his court