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mroux M

1 reviews | Active since Jun 2016

19 Feb 2020, 10:57

Never use King Price!!!!

So after being victims of a flood in December one would think that with insurance cover you should have no stress. This is not the case with King Price. After almost 3 months of continuous issues and excessive stress, not only do I have a high risk pregnancy due to all this stress.... Their lack of assistance and incompetence still persists. My car was badly damaged in the flood and under water, after 2 months at the panel beater I finally got the car back.... One day later my car problems starts. Something wrong with my engin and now they want to put all the costs on me!!!! Apparently according to Audi the engin was never checked therefore they will not be held liable. Where was the assessor to make sure everything was done???? I now cannot drive, don't have a rental car(which I actually pay for monthly) and king price just ignores. All the blame for *********** workmanship is now shifted to me for my own costs. This is unacceptable as my car never gave me any problems. Pathetic service provider

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Replies (1)
King Price Insurance
King Price Insurance's reply19 Feb 2020, 18:24
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.  Our SEM department has been in contact to discuss your concerns and the way forward. Should you require any further information please do not hesitate to contact.