NEVER THERE WHEN WE NEED THEM

KP-4072 CLAIM - DAMAGE CAUSED DUE TO LEAK -No.KP***

Yesterday (Wednesday 10th April 2024) we lodged a Further Complaint regarding Leaks to KING PRICE INSURANCE. The Complaint was send via e-mail, via their Website and to one named Siyabonga ……… this due to the fact that the further leaks were only brought to our attention by our workers who are busy on the site with General Alterations. Today, 21 hours later, we have had NO RESPONSE from them – NOT EVEN AN ACKNOWLEDGEMENT OF RECEIPT (despite our request for them to ‘kindly acknowledge receipt’). It took KING PRICE 21 DAYS (TWENTY ONE) to attend to our last complaint. If that is not tantamount to ‘treating a complaint with contempt’ then what is? The INCOMPETANCE of King Price and the ‘slap-gatted’ manner in which they deal with complaints need to be exposed to the Media. I trust that they will ‘apply their minds’ to our further complaint and not even ‘dream’ of dealing with this (our subsequent complaint) as they have done during the last 21 DAYS.

DAVE SASSMAN ***