BK
Bafana K

1 reviews | Active since Mar 2010

08 Mar 2016, 16:34

NEVER GIVE THE YOUR BANKING DETAILS

On January 27 I did a quote and took insurance from King Price via Oaksure brokers, within few minutes got a cheaper insurance, I immediately called to have the policy cancelled , , however Kingprice went on to try and debit my account , unfortunately or fortunately didn't have enough funds , so my bank charged me R115 for the unpaid debit order. From that day onwards - Kingprice has made my account their playground, they come in as an when they fell like, as it stand in February I paid the bank - R380 in bank charges, In March I am already owing my bank R460 in bank charges , this despite the R100 called and emails that I have sent them , below are some of the emails that I have sent them<br> ...<br> From: Khumalo, Prince P <br> Sent: 05 March 2016 08:50 AM<br> To: [Email Removed]<br> Subject: RE: FW: King Price SMS replies<br> I AM SAYING THIS FOR THE LAST TIME PLEASE CANCEL THE POLICY !!<br> <br> From: [Email Removed] [mailto:[email protected]<br> <br>

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Replies (1)
King Price Insurance
King Price Insurance's reply10 Mar 2016, 17:16
Official
Hello bafana082,

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

Please note that our cancellations are done telephonically, we have made numerous attempts to contact you but to no avail, we have also emailed you and sent sms's in this regard. we will continue to try.

Royal regards

The kings court