DW
Doran W

1 reviews | Active since Jul 2015

15 Jul 2015, 13:55

NEED MY VEHICLE FIXED!!!!

Hi,<br> <br> someone knocked into my car and drove off and now i am left with repairs. I contacted King Price to report it and they advised i go for the assessment which i did( This was on Monday 2015/07/13). I called them this morning to follow up on my claim and they say someone will come see me in the course of the day. I get a call a hour ago with a man calling me telling me that a debit order wasn't made for the past two months (how convenient) and if i changed my backing details.<br> <br> I would like a manager from King Price to call me to rectify this as i was under the impression i was insured - no sms or call had been made to me stating payment wasn't made. you need to deduct the money from my account asap as my vehicle is looking horrible and need it repaired!!!!!<br> <br> I will not be held liable for R32 000 worth of damages that wasn't my fault.<br> <br> Regards,<br> Doran

0
Replies (1)
King Price Insurance
King Price Insurance's reply15 Jul 2015, 17:05
Official
Hello DWilliams91,

Thank you for bringing this to our attention. We confirm that Dirk Nortje from our claims department was in contact with you and addressed all your concerns. We furthermore confirm that Dirk has explained the whole validation process to you and we will look into the issue regarding your premium that was not paid. After this has been done we will be in contact with you where the process forward will be discussed.

For any further assistance or queries please contact us directly.

Regards,

King Price