AP
Alfred P

1 reviews | Active since May 2018

22 Dec 2021, 20:43

My Insurance failed me!!!

So quick and efficient service from you,,, But the DGC GLASS company from you to repair the windscreen clip opted to replacement the whole windscreen instead. I even send photos with 10 cent coin but they refused rather they asked me if I would like to cancel the claim which I refused but DGC GLASS was arrogant that the windscreen need to be replacement. I took my car to AUTOBOYS with first look they told me that the chip is repairable, AUTOBOYS repaired the clip. Thumps up to them. It's a shame that this time I had to pay from my own pocket. Yet my Kingprice insurance repair chips for free...

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Replies (1)
King Price Insurance
King Price Insurance's reply23 Dec 2021, 10:17
Official
Hi Alfred

Our service provider will only insist on a replacement windscreen if they feel that the chip repair will not last. Your concerns have been sent to our claims department to contact you to discuss.