NS
Nonhlanhla S
1 reviews | Active since Feb 2021
19 Dec 2024, 10:50
My ID number was incorrectly captured when I called to be fixed then my premium increases
My ID number was incorrectly captured when I called to be fixed then my premium increases. I was not satisfied by this because it is an initial error done by their capturer and now it increases my premiums.
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Replies (1)
King Price Insurance's replyOfficial
19 Dec 2024, 11:12Hi Nonhlanhla,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our Client Care team will be in contact to discuss your concern.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our Client Care team will be in contact to discuss your concern.
King Price Insurance's reply19 Dec 2024, 11:12
Official
Hi Nonhlanhla,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our Client Care team will be in contact to discuss your concern.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our Client Care team will be in contact to discuss your concern.