My car key locked inside that car, the claiming process Was easy but the waiting was way too muc...

My car key locked inside that car, the claiming process Was easy but the waiting was way too much I waited close to 2hrs before the locksmith guy arrived and I already explained that I'm going to work ,now we missed our Presentation allocated time at work ... I thought they'd see the urgency of this matter for a person who needs assistance for work purposes or for shopping or fun purposes but was just told straight that it will take 30 to 90 Min😏 which took longer