1 reviews | Active since Sept 2010
My bottom line = Why I've stayed with King Price with my new vehicle. (a.k.a not out of Loyalty)
I've been with King Price for 5 years. Just sold and bought a new vehicle and had to update my cover. King Price assisted, no problem. They were however not the cheapest for the exact same cover other insurance houses quoted me on that made contact during the buying process. King Price reviewed, and adjusted my cover a bit. This however was not earth moving.
As with many companies, the person you are dealing with and the effort they make will retain or lose you as a customer, and the service and the level of effort exerted by Adele de Vries is noteworthy! She not only retained me as a customer but showed me why King Price is an A+ Class Insurer by going above and beyond. Adele de Vries jou YSTER!
This exercise highlighted 3 things for me: 1 - The reasons why i've been with King Price for so long = Keeping my best interest at heart! 2 - It does still pay off to be a good customer to a service provider. 3 - Your frontline staff (Adele de Vries ) can make or break an experience, this will either retain or lose your customer which has an impact on a company's bottom line, and that is my bottom line as well!
Thank you King Price/ Adele de Vries !
Goodness, you’re making us blush! We just do what we do… But we do try really hard to always deliver on our promise of award-winning royal service, so thanks for taking the time to say ‘thanks’. Wishing you a superfantastic day!
Goodness, you’re making us blush! We just do what we do… But we do try really hard to always deliver on our promise of award-winning royal service, so thanks for taking the time to say ‘thanks’. Wishing you a superfantastic day!
