DG
Daniel G

1 reviews | Active since Nov 2020

07 Dec 2020, 13:41

My biggest shock with King Price

After i was helped to re assure my motorcycle with such politeness, i was shocked when I filled a claim. After a few years with King Price i had to put in a claim for a incident out of my control. The shock was that my access was a Shocking R8250. I was told it's because the motorcycle was for less than 3 months assured. But.....when we went into the lockdown i called an agent who was very helpful. He told me as we can't ride i can take the motorcycle off and just put my cellphone on to keep the policy alive, and after the lockdown i can put my motorcycle back again which I have done. Now i was told your motorcycle is less than 3 months assured. What about the time before? No consideration!!! And i wanted to take all my stuff to them.

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Replies (1)
King Price Insurance
King Price Insurance's reply11 Dec 2020, 18:03
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims department has been in contact to discuss, should you require any further information please do not hesitate to contact.