My 1st experience was absolutely terrible, i only found out today that if my vehicle was not inspected it wasnt covered

My 1st experience was absolutely terrible, i only found out today that if my vehicle was not inspected it wasnt covered. That is pathetic, so I paid for 3 months, thinking that I'm covered. Anyway, Xholisa today was very professional and I know excactly what is covered and also received my policy number, which I never received when I insured my Mercedes.