Mthokozisi Makalane - Good Service

I previously tried to get assistance from Client Care at King Price Insurance and was quite disappointed that their sales person gave me excellent service but the after service department did not seem very helpful. This morning was the third time I had made contact with them, for a requirement that they claimed was outstanding, but I had emailed 3 times! I was assisted by Mthokozisi Makalane and would like to say THANK YOU FOR YOUR EXCELLENT SERVICE. He stayed on the line with me until he could confirm receipt of my email and confirm that the info was correct.

The others should please take heed - this is how you provide QCS (Quality Customer Service)

Thank you Mthokozisi Makalane