SN
Sonette N
1 reviews | Active since Jan 2016
03 Oct 2019, 13:12
Mrs
Were hit twice by same car in accident , no I must pay x2 excess, waited 4hours for car to be towed now waiting over 3 hours to be contacted by car rental company, nobody want to listen to me when I phone, very very bad service, not happy at all
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King Price Insurance's replyOfficial
03 Oct 2019, 16:51Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims department and the rental agents have been in contact to discuss your concerns and the way forward.
King Price Insurance's reply03 Oct 2019, 16:51
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims department and the rental agents have been in contact to discuss your concerns and the way forward.