Most pathetic insurance King price disgusting waiting time no value for customers

On the 03/03/2022 my vehicle had been involved in an accident while being parked stationery in traffic on the m7 while waiting for traffic to flow and out of nowhere a horse and trailer bangs into the driver side of my car smashing the 2 right side doors , front bumper breaking and also loosening all the body kit spoilers around the vehicle.

My article today is to tell everyone and the public out there about what a long lengthy and terrible encounter I have had with this insurance company . 2 days after my car had been towed away for assessment with your company I have had nothing but bull**** investigations and being told that you are investigating my claim over and over . It took you 1 month of investigating and storing my vehicle in an airport facility while the payers and customers like us are left without a vehicle.

Further more they put their customers through an immense amount of stress with the 100 phone calls that you have to make to them before you actually get your claim moving to the next step .

My self being a person who has just recovered from a triple heart bypass had to ensure the 1 million questions that make us look like the wrong ones . Yet till date my car is not returned to me .

The purpose of this is to show people that a claim to sort your vehicle with King price insurance takes over a month before it can even reach the panel shop . Despite all legal documents handed in on the very first day of my claim you guys continue to pick and find faults and go to extremes as sending private investigating officers to ask my neighbors personal questions about my family and my self .

This is absolute ****ing bull**** as my neighbour's would never be able to tell u personal stupid questions that makes you take an entire month to decide if you will pay my claim or not . This is bull**** because it's us left without a vehicle because of the slow customer satisfaction sercice and sly ways . It is now the 5/04/22 and my vehicle has only been sent to the panel shop ultimate cars a week ago . Last week couple days of my car being sent to the panel shop I take a drive to see my vehicle at prospection only to realise the car is not even there and everyone at the panel shop does not know what is going on . What is the dam point in paying for an insurance company who cannot deliver nothing but making people wait . My second installment of my insurance that I've been paying for years and years is about to go out my account faithfully like it did all these years and paying you every month with no default I find this the most disgusting service by you as a company . For our personal life and family life this insurance is full of ***** and this being my first experience of actually doing a claim this is pathetic .

It would be nice to know what kind of business this is operating as if you treat us like **** instead of Kings. I've lost all hope In you and your business as well as all the people who have only made this more stressful and caused more I'll health to me by the stress and catching game we have to play with you as customers .

You advertise on east coast radio giving people money and advertising is the complete opposite to the way you treat people . You talk about everything on radio but even before your adverti*****ts we have been your client.

I am now in a situation where i have lost all hope even in the repairs of my vehicle and to wonder if you took 1 month to decide and actually go out your way looking to not pay people with this useless tactics and not taking your customers seriously enough to get their vehicles up and running again in a satisfactory time then your business is of no use .

What makes me angry is to know it's the pathetic service and time you take trying to make your customers wrong is terrible.

I am completely dissatisfied .now it's 2 weeks that my car is sitting in a panel shop that is still not ready .

The amount of inconvenience you have caused to my heath private life and professional life over this pathetic service cannot compare even the money that I have to spend to accommodate this slow business of yours is beyond controll .

I am now lost and left to let people know that you are now what you say you are .

Imagine keeping people's cars for a month b4 u repair and even when sent to repairs it does not correspond with the car progress . All my accident reports etc state clearly the problem and the damage of the car but you just expect people to be like guinea ***s because no one can even help me or explain what you will be doing to the car . Neither am I even confident that my car will be given the replacement parts needed or are you just running some **** here where you don't explain or is it normal to take this long with peoplez claims but give people money for free on the radio .

What a shame .