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Naomi A

1 reviews | Active since Apr 2023

05 May 2023, 12:14

Most insurers at King Price give great customer support, however this is not across the board

Most insurers at King Price give great customer support, however this is not across the board. Had a bad experience with a claim. The person dealing with the claim left us hanging whilst he went on holiday. Badgered us for IMEA numbers for our ****** phones when he knew we weren’t covered for them. Just no compassion for the traumatic ******* we’d been through. Cancelling insurance with King Price

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Replies (1)
King Price Insurance
King Price Insurance's reply05 May 2023, 14:57
Official
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.

Our Claims team will be in contact to discuss.