TK
Thuso K
1 reviews | Active since Jul 2019
30 Jul 2019, 14:25
Long turn around time
King Price didn't give me problems in the claims department. The problems start after that. The turn around time in terms of getting your car fixed is very long, so you will probably need to find alternative ways to get around even when you have car hire. The period can be as long as two months.
Helpful (0)
Replies (1)0
Replies (1)
King Price Insurance's replyOfficial
31 Jul 2019, 12:34Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our SEM department is urgently looking into the repair delay and will be in contact to discuss.
King Price Insurance's reply31 Jul 2019, 12:34
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our SEM department is urgently looking into the repair delay and will be in contact to discuss.