rS
roland S
1 reviews | Active since Dec 2017
11 Jan 2024, 09:10
Lies when selling insurance
We have been with King Price for 4 years and used them only twice for towing services. We have insurance with them for 2 vehicles. Now that we need assistance with towing of a vehicle we are being told they cannot tow a car that cannot start which needs to get to the mechanic to be fixed. What B**** is this, they only allow you to use their towing services once and after that they dont do towing. Watch of for king price because when they sell you the insurance its all promises but when it needs to materialize they cannot do anything. Even their customer services sucks
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Replies (6)
King Price Insurance's replyOfficial
11 Jan 2024, 09:20Hi Roland
We are truly sorry to hear you feel this way.
Please note that a mechanical breakdown is not an insured peril therefore the assistance we offer in this regard is limited.
We are truly sorry to hear you feel this way.
Please note that a mechanical breakdown is not an insured peril therefore the assistance we offer in this regard is limited.
King Price Insurance's reply11 Jan 2024, 09:20
Official
Hi Roland
We are truly sorry to hear you feel this way.
Please note that a mechanical breakdown is not an insured peril therefore the assistance we offer in this regard is limited.
We are truly sorry to hear you feel this way.
Please note that a mechanical breakdown is not an insured peril therefore the assistance we offer in this regard is limited.
rS
roland S's updateReviewer Update
11 Jan 2024, 09:27And then they send you emails saying they have rep****, more lies,
rS
roland S's update11 Jan 2024, 09:27
Reviewer Update
And then they send you emails saying they have rep****, more lies,
rS
roland S's updateReviewer Update
11 Jan 2024, 09:29Its not a mechanical breakdown, the vehicle was towed to our premises as the mechanic was closed, so the person who assisted us said that we can just log another call and then they will assist us in getting the vehicle to the mechanic, now this cannot be done, what is the difference between a roadside assistance tow and towing from home, this makes no sense
rS
roland S's update11 Jan 2024, 09:29
Reviewer Update
Its not a mechanical breakdown, the vehicle was towed to our premises as the mechanic was closed, so the person who assisted us said that we can just log another call and then they will assist us in getting the vehicle to the mechanic, now this cannot be done, what is the difference between a roadside assistance tow and towing from home, this makes no sense
King Price Insurance's replyOfficial
11 Jan 2024, 09:34Our towing team will be in contact to discuss.
King Price Insurance's reply11 Jan 2024, 09:34
Official
Our towing team will be in contact to discuss.
rS
roland S's updateReviewer Update
11 Jan 2024, 14:07its been 5 hours and im still waiting for that call, so *********** as always
rS
roland S's update11 Jan 2024, 14:07
Reviewer Update
its been 5 hours and im still waiting for that call, so *********** as always
King Price Insurance's replyOfficial
11 Jan 2024, 14:16A follow up has been sent to towing.
King Price Insurance's reply11 Jan 2024, 14:16
Official
A follow up has been sent to towing.