1 reviews | Active since Feb 2011
Lies !!
I was told when signing up with King Price, that they will drop my Matrix premium to R59. On top of that they advertise and promised me that my premium will decrease monthly yet the premium has stayed unchanged since inception. I will be, in addition to this, contacting the Advertising Standards Agency as well as the ombudsman as this is unacceptable.
Dear Henny
Thank you for bringing your experience to our attention. We escalated your complaint to client care who have been in contact with you and provided you with feedback and the way forward.
We can confirm that your decreasing premiums will be effective from the 3rd month on cover and the tracking company has been contacted to ensure that you are correctly debited for the unit.
Please accept our sincerest apologies for any inconvenience that may have been caused.
Royal regards
The kings court
Dear Henny
Thank you for bringing your experience to our attention. We escalated your complaint to client care who have been in contact with you and provided you with feedback and the way forward.
We can confirm that your decreasing premiums will be effective from the 3rd month on cover and the tracking company has been contacted to ensure that you are correctly debited for the unit.
Please accept our sincerest apologies for any inconvenience that may have been caused.
Royal regards
The kings court