mK
melikhaya K

1 reviews | Active since Jun 2019

01 May 2021, 11:41

King Price Insurance

<div>A consultant at King Price advised that I take the King Price Chilli Product which is basically based on mileage travelled per month. If you don't exceed 100km per month, you pay less than R300 on insurance, if you don't exceed 500km you pay a certain amount etc. You will need to submit your mileage in time monthly. I asked the consultant, what happens if I exceed 500km, will i need to pay more than R1715 which was the premium set for me? He said NO, I will only pay the maximum amount which was +R2200 IF I DO NOT SUBMIT MY MILEAGE IN TIME. HE SAID THAT EVEN IF I TRAVEL MORE THAN 500KM IN THAT MONTH, IF I SUBMIT MY MILEAGE IN TIME I WON'T NEED TO PAY ABOVE MY SET PREMIUM OF R1715. Surprise Surprise! This month my premium is +R2200 EVEN THOUGH I SUBMITTED MY MILEAGE IN TIME. It's possible that the consultant **** to me this to get me to take an insurance with King Price!&nbsp;&nbsp;</div>

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Replies (1)
King Price Insurance
King Price Insurance's reply02 May 2021, 12:10
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.  Our retentions department will be in contact to discuss.