***** and Dishonest ******** Company

******** Employees at Kingprice - I would like to lay a formal complaint about the employee of Kingprice by the name of Shimone' Ryck. SHe is the case manager for a claim I have made and I have asked her to call me since the 10th October. Today is the 18th October and she has not contacted me. I call the call centre and ask for her the consultants tell me that they can see the message was given to her on the system but she ignores my request. I then asked to be CC'd in the message being emailed to her still no consideration. What kind of common courtesy does King Price practice. Is this the type of principles your employees adhere to. Is the the values you carry as a financial institution. I will be reporting this matter to the South African Insurance Association. In addition you people take my money and call me if I am one day late but cannot call me when I want answers. I want my call recording for when I took my insurance policy. I will handle the legality of the matter from that point on. Shimone' refuses to respond to my emails and I want her dealt with. I have all the proof. I want a senior Manager or Head of Claims to call me by the 19th October. ***. If I don't get a call I will hand this matter over to my lawyer to take action against you in line with the The Short-term Insurance Act 1998.