LA
Leana A
1 reviews | Active since Jan 2016
01 Jan 2016, 13:35
Left me stranded . no communication
I traveled all the way from Johannesburg to Cape Town. Bakie car batery died in front of the Guest house.Thank GOD for that. Phone my Insurance. (King Price. ) Assist me on road assistance. Someone came to check the battery. Battery was not really the problem . Alternator was. I phoned back for assistance on the tow truck. Spoken to a consultant. Will after 24hours I am still waiting for a call or even just communication in any...... ! Me and my family are stranded. NO ONE CAME BACK TO......<br> What I can say they will lose me as a cleint. SERVICE horrible. I was warned.....
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King Price Insurance's replyOfficial
04 Jan 2016, 17:18Hello LeanaAbrahams,
It's really heartbreaking for us to hear that you had a bad service experience from us.
We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it. The matter has been referred to the service provider for urgent investigation. You will receive feedback shortly.
Thank you for your patience in this regard.
Royal regards
The kings court
It's really heartbreaking for us to hear that you had a bad service experience from us.
We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it. The matter has been referred to the service provider for urgent investigation. You will receive feedback shortly.
Thank you for your patience in this regard.
Royal regards
The kings court
King Price Insurance's reply04 Jan 2016, 17:18
Official
Hello LeanaAbrahams,
It's really heartbreaking for us to hear that you had a bad service experience from us.
We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it. The matter has been referred to the service provider for urgent investigation. You will receive feedback shortly.
Thank you for your patience in this regard.
Royal regards
The kings court
It's really heartbreaking for us to hear that you had a bad service experience from us.
We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it. The matter has been referred to the service provider for urgent investigation. You will receive feedback shortly.
Thank you for your patience in this regard.
Royal regards
The kings court