Lack of service

ITS BEEN A BATTLE GETTING MY LOST PHONE CLAIM RESOLVED....UNPROFESSIONALISM-NOT PAYING ATTENTION TO DETAILS-INACCURACY AND LACK OF SERVICE IS WHAT I EXPERIENCED WITH KING PRICE

NOVEMBER CLAIM AND TO THIS DAY I STILL DONT HAVE A PHONE...MY LIFE IS BEEING INCONVENIENCED FOR A SERVICE I PAID YEARS FOR....

KING PRICE DID NOT SEND ACCURATE DETAILS OF MY LOST PHONE TO THER SERVICE PROVIDER KING PRICE...THE REPLACED ME WITH A NON MATCHING PHONE TO WHAT I HAD WHICH THEY EVENTUALLY COLLECTED BACK AFTER MONTHS OF PHONE CALLS AND TREND OF EMAILS...TODAY AGAIN A WRONG PHONE WAS SENT AGAIN....

ALICIA FROM PHONE TRADER NEEDS TO GO FOR TRAINING ON HOW TO GIVE DETAILS TO CLIENTS AND SERVICING CLIENTS .....

WE ARE UNDER QUARANTINE WITH MY FAMILY AND WAS INCONVENIENCED TO ORDER MEDICATION AND OTHER ESSENTIALS AS I HAD NO PHONE AND TO THIS DAY I AM LEFT PLANNING A FUNERAL WITHOUT A PHONE AGAIN....NO MORALITY AND EMPATHY AT ALL