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bonile M
1 reviews | Active since Sept 2017
29 Nov 2022, 08:34
Lack of communication
No communication form Felicia Naidoo.
Everytime I call I’m advised she received the document, but she is busy on the call she will be advised to respond on my email to confirm she received.
I just want to know the status of my claim
Claim no. CKP***/2
Helpful (0)
Replies (3)0
Replies (3)
King Price Insurance's replyOfficial
29 Nov 2022, 08:54Hi Bonile,
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this and contact you as soon as possible with an update.
Royal regards,
The king’s court
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this and contact you as soon as possible with an update.
Royal regards,
The king’s court
King Price Insurance's reply29 Nov 2022, 08:54
Official
Hi Bonile,
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this and contact you as soon as possible with an update.
Royal regards,
The king’s court
Thank you for getting in touch with us. We’d like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we’ve disappointed you.
Rest assured, we’ll investigate this and contact you as soon as possible with an update.
Royal regards,
The king’s court
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bonile M's updateReviewer Update
30 Nov 2022, 09:49Thank you received a call from Felicia Naidoo she handled the query and the complain with so professional.
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bonile M's update30 Nov 2022, 09:49
Reviewer Update
Thank you received a call from Felicia Naidoo she handled the query and the complain with so professional.
King Price Insurance's replyOfficial
30 Nov 2022, 09:56Thanks for letting us know, and for giving us a chance to make things right again.
King Price Insurance's reply30 Nov 2022, 09:56
Official
Thanks for letting us know, and for giving us a chance to make things right again.