KP*** ******* debit on my account which lead me to miss that one important premium.

<p>King Price debited my account on the 3rd May 2016 for an adjustment on my policy which</p> <p>A) I did not know about any costs involved with this adjustment or what the adjustment is, and I never received an updated policy for any adjustments made.</p> <p>B) I did not authorise in any way a debit order to be taken on any day other than the stated debit order date of the 20th of every month. (This date was changed to the 25th of every month however King Price has no record of the change being made)</p> <p> </p> <p>I mistook the 3rd May debit to be my premium amount and did not look any further at the amount taken or the reasoning for this date. I have now been informed by various legal advisors that the 3rd may debit is ******** and should not have happened but this had lead me to miss my premium and my claim has been rejected due to this.</p> <p> </p> <p>I initiated contact with King Prices internal Ombudsman on the 17th August after my claim was rejected and I have not received any finalisation from them, nor have I had contact from them since the 7th September.</p> <p>I find this absolutely unacceptable from such a notable Insurance provider who has not only slandered my name in a personal and now financial way, but through who’s negligence has cost me well more than the claim amount.</p> <p> </p> <p>I have been in contact with a lawyer who has advised me that if this matter is not resolved timeously, King Price will have to pay much more than the claim amount through legal course.</p> <p> </p> <p> </p>