KP - YOU HAVE FAILED YET ANOTHER CLIENT!!

I was unfortunately involved in a hit-and-run motor vehicle accident in March, the nature of which I was hit from the back at a 4-way intersection whilst waiting for a red robot to change. The person who hit into me from behind causing me to make impact with the vehicle in front of me, then got away after skipping the robot.<br> I called KP from the scene of the incident, few witnesses gave chase whilst others came to check if I was ok. Some witnesses were kind enough to give me their names and contact details to use for the accident report, which I did .I then went to open an AR and gave every bit of information I had to KP.KP then sent the vehicle I was involved in the accident with to Renew-It in Edenvale whose service was shockingly appalling! (but that's a whole different complaint)<br> 3 months later and after numerous follow-up calls from me to KP, I get a call from Sebastian from who advised me that KP was closing the case due to 'A CALL TO THE 'PA' OF THE OWNER OF THE VEHICLE WHO HIT INTO ME.' <br> NO INVESTIGATION. NO ACCOUNTABILITY TO THE PERSON WHO WAS DRIVING WRECKLESSLY, KNOWING HIS DETAILS & NO ATTEMPT AT CLAIMING BACK THE 4.5K I HAD TO PAY FOR EXCESS FOR REPAIRS. PATHETIC!!!