AB
Andre B

1 reviews | Active since Aug 2021

13 Oct 2023, 11:45

KP

According to my warranty my gearbox is covered,the slave sleave inside my gearbox packed up. KING PRICE rejected my claim for the reason that the concentric slave sleave is not mentioned in the warranty. My understanding was that all parts of the gearbox is covered. I would like to know which parts of the gearbox is then covered? Be informed about this when taking out a warranty I waited from the 21st September until the 13 October for this outcome. Thanks

0
Replies (5)
King Price Insurance
King Price Insurance's reply13 Oct 2023, 11:58
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
AB
Andre B's update13 Oct 2023, 13:19
Reviewer Update
I did go through KP internal dispute and the outcome stayed the same
King Price Insurance
King Price Insurance's reply13 Oct 2023, 14:13
Official
Should you wish to further dispute the matter, the process to follow is noted on the response letter from the Your Council team.
AB
Andre B's update13 Oct 2023, 14:45
Reviewer Update
Doesn't matter anymore, I have canceled
Just want to warn consumers.
King Price Insurance
King Price Insurance's reply19 Oct 2023, 07:53
Official
 Should you wish to further dispute the matter, the process to follow is noted on the response letter from the Your Council team.