BM
Boipelo M
1 reviews | Active since Nov 2020
09 Nov 2020, 09:27
KP*** authorised claim is now rejected
I registered a car accident claim 176/08/2020 on 13/08/2020 with King Price and KP*** was authorized on the 4/09/2020. Last week, insurer claims I am liable for engine damage since I drove after the accident. What bugs me is that this was disclosed in my report with the accessor and all of a sudden, the insurer can cover my claim.
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King Price Insurance's replyOfficial
18 Nov 2020, 16:36Hello Boipelo. I’m so sorry that you’re not happy with us right now. We’ve pulled the recordings of your emails regarding this claim and a claims manager will be in touch to explain our decision. We also have an internal dispute resolution team that’s qualified and trained to assist in such matters and you can lodge an objection by emailing ***
King Price Insurance's reply18 Nov 2020, 16:36
Official
Hello Boipelo. I’m so sorry that you’re not happy with us right now. We’ve pulled the recordings of your emails regarding this claim and a claims manager will be in touch to explain our decision. We also have an internal dispute resolution team that’s qualified and trained to assist in such matters and you can lodge an objection by emailing ***